SimplSocial supports social content and the agreed channel workflow using your approved brand knowledge. Plan what to say, who reviews it and how questions or sensitive responses reach a person, within the account coverage you scope.
Bring a social account, campaign idea and recurring approval problem. We’ll explore the sources, review points and practical scope.
Showing up should not mean starting from scratch each time.
A team rushes to write a post, changes the voice from channel to channel and leaves comments without a clear owner. A repeatable social process connects the message, the calendar, the reviewer and the person responsible for a response.
The work, made clearer
Make the capability serve a clear job.
Define what the audience needs, the work to deliver it and the person who approves the next step.
Consistent approved voice
Use the same company guidance and campaign context for social drafts instead of improvising the brand each day.
A workable channel rhythm
Coordinate the agreed content calendar, account coverage and publishing steps around the campaign.
A person for exceptions
Define which questions, comments or sensitive situations need staff attention and how that handoff works.
A workflow you can follow
Follow the work from source to a reviewed next step.
Illustrative workflow: the approved information, connected systems and review rules determine the implementation for your program.
Preparation, approval, publication or sending, and maintenance are distinct responsibilities. Your proposal identifies the included actions, account permissions and people responsible for each step.
- 1
Choose the campaign message
Identify the audience, purpose and source material the post needs to explain or invite people to consider.
- 2
Prepare channel-specific content
Draft the scoped social asset using approved company knowledge, campaign context and the requirements of the selected channel.
- 3
Review before release
The designated reviewer checks the message, source-based claims, audience fit and intended use before the agreed publication process.
- 4
Handle responses responsibly
Use the approved community-care process and route sensitive, uncertain or unusual situations to the responsible person.
Scope SimplSocial around the work you need.
The proposal defines deliverables, account and channel coverage, access, approval rules and maintenance. Additions are scoped to the work you approve rather than assumed to be included.
Account and channel coverage
Define the selected social accounts, channels, formats and content volume in the proposal.
Calendar and content
Prepare the agreed plan, copy and assets in the campaign’s approved voice and within the selected content scope.
Permissions and publishing
Confirm platform access and who can approve or release content. Supported account actions determine the workflow; any connection remains subject to confirmation and scope.
Community handoff
Define response boundaries and the person responsible for sensitive comments, unresolved questions or situations outside the agreed process.
People stay in control
Keep the facts and the relationship with your people.
Generated material needs a reviewer who can confirm the sources and intended use. A draft is not evidence for a claim, and a workflow should not assume permission to contact someone or speak on behalf of the organization without an agreed human decision.
- Confirm factual claims against approved source material.
- Define account permissions, reviewers and release or sending rules.
- Return sensitive, uncertain or exceptional requests to the responsible person.
Start with one useful piece of work.
Scope the first deliverable and the complete path it follows before expanding coverage.
01
Choose the job
Identify a social account, campaign idea, recurring approval problem and audience. Clarify what a useful first deliverable should accomplish.
02
Prepare sources and access
Confirm approved company material, brand guidance, required account access and any information still needed before drafting begins.
03
Create and review
Check the first work against the source, voice, channel scope and approval responsibilities. Separate preparation from the decision to publish.
04
Maintain the process
Agree on coverage, review rhythm, ownership and what happens when the campaign, source information or response situation changes.
Put the capability in its operating context.
These capabilities support a scoped program. Explore the foundation, campaign workflow and handoffs around the work.
Before you book
Questions worth answering.
Understand the fit, the scope and the next step.
Which accounts are covered?
The proposal lists the accounts, channels and work in scope. Additional coverage is agreed around your actual plan rather than assumed to be included.
Does every post need approval?
The program defines the review rules and who approves each type of work. Sensitive claims and exceptions need a clear human owner.
Can SimplSocial respond to every comment automatically?
No universal response promise is made. We scope the supported actions and define which situations need a person.
How does SimplSocial fit Agency?
SimplSocial supports scoped channel work. Agency connects that work to campaign strategy, coordinated content, approvals and monthly reviews.
What happens if we need another account, channel or workflow?
The additional work is reviewed and added only when it is agreed in the proposal. Scope includes the relevant deliverables, access, responsibilities and review rules.
How do we discuss commercial terms?
Start with a tailored demo and the work you need to improve. The proposal identifies deliverables, connections, approval responsibilities and commercial terms, which are discussed privately as part of a longer-term partnership.
Built for a lasting partnership
Let’s make the next piece of work useful.
Show us the source, the audience and where the process stalls. We’ll explore a practical scope, clear human responsibilities and the right next step for a lasting partnership. We tailor the scope and price to your business, with competitive pricing designed for a lasting relationship.
Bring a social account, campaign idea and recurring approval problem.